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Servicing Locations

DFW Metroplex & Surrounding

Areas

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214-477-4390

Frequently Asked Questions

What is a senior placement specialist?

A senior placement specialist helps seniors and their families find the most suitable living arrangements based on their needs, preferences, and budget. This can include independent living, assisted living, memory care, and skilled nursing facilities.

How does the placement process work?

The process begins with a comprehensive assessment of the senior’s needs, preferences, and financial situation. Based on this information, we provide recommendations for suitable living options, arrange tours of selected facilities, and assist with the transition process.

Who can benefit from your services?

Our services are ideal for seniors and their families who are seeking guidance and support in finding the best living arrangements. This includes those considering independent living, assisted living, memory care, or nursing homes.

What types of living arrangements do you help with?

We assist with a wide range of senior living options, including independent living communities, assisted living facilities, memory care units, and skilled nursing homes.

Do you provide tours of the facilities?

Yes, we arrange and accompany you on tours of the recommended facilities to help you make an informed decision.

Can you help with the transition to the new living arrangement?

Absolutely. We provide support throughout the entire transition process, including assistance with paperwork, coordinating moving services, and ensuring a smooth move-in.

 How much do your services cost?

Heart of a Friend takes pride in providing its services for FREE. Our services are always free of charge to all clients regardless of the duration of our services and your needs. We are compensated by our partnered communities.

Do you offer any financial planning or assistance?

While we do not offer direct financial planning services, we can refer you to trusted financial planners and elder law attorneys who specialize in senior care planning.

How do you determine which living arrangement is best for my loved one?

We conduct a thorough assessment of the senior’s physical, emotional, and social needs, as well as their financial situation. This allows us to provide tailored recommendations for the most suitable

What if my loved one has specific medical or care needs?

We take into account all medical and care needs during our assessment and recommend facilities that are equipped to handle those specific requirements.

How do you ensure the quality of the recommended facilities?

We only work with reputable and accredited senior living communities. We conduct regular reviews and stay updated on their quality of care, staff qualifications, and resident satisfaction.

Are the facilities you recommend safe?

Yes, the safety and well-being of our clients are our top priorities. We ensure that all recommended facilities meet high safety standards and provide a secure environment for their residents.

Can we customize the placement options based on specific preferences?

Absolutely. We tailor our recommendations to meet the specific preferences, needs, and lifestyle of the senior, ensuring a comfortable and fulfilling living arrangement.

What if our needs change after moving into a facility?

We provide ongoing support and can assist with finding a new living arrangement if your needs or preferences change over time.

How can I get started with your services?

To get started, simply contact us via phone, email, or through our website. We will schedule an initial consultation to discuss your needs and begin the assessment process.

What if I have more questions or need additional information?

We are always available and here to help, just a text or phone call away. Feel free to

contact us anytime.

Have any questions?

Contact us today!

Servicing Locations

DFW Metroplex

& Surrounding Areas

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